interviewstream support
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Articles
Recent activity by interviewstream support-
Unable to Record a Digital Interview Response
If you experienced an issue where a digital interview question did not record properly, or the uploaded response had audio/video problems, this is most commonly caused by temporary browser, device,...
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“This content is blocked” Error – Troubleshooting Tips
OverviewIf you see the message “This content is blocked. Contact the site owner to fix the issue,” it typically means something on the network or device is preventing the content (such as a video o...
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Changelog
April 1, 2026iOS App Updates for Candidate On Demand InterviewsChanged Improved overall UI/UX across the iOS app to create a more consistent and intuitive experience for candidates completing on de...
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iOS Mobile App Updates - Apr 01, 2026
We’ve recently rolled out a set of updates to the interviewstream iOS mobile app version 1.0.3 aimed at improving the experience for candidates completing on demand interviews. These changes focus ...
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Understanding Live Interview Link Types in interviewstream
When scheduling or hosting a live interview in interviewstream, you may encounter three different types of interview links. Each link type is designed for a specific role in the interview process a...
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Audio or Video Issues When Starting a One-Way Interview
If you’re experiencing issues with audio, video, or the interview closing, don’t worry — these problems are usually easy to resolve by adjusting your device, browser, or permissions.This article wa...
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How to Get Live Help After Hours or on Holidays
This article ensures you get the support you need, whether it’s through self-service or by reaching out to our dedicated support teams.Technical Support Guide for End-Users and Platform UsersThis g...
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My interview stopped recording. What happened?
This behavior typically happens when you are using an unsupported web browser.For the best experience, interviewstream recommends using a computer and running our software from the most up-to-date ...
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Why don't I have the option to blur my background?
IMPORTANT NOTE: Not all accounts have the blur background feature enabled. Below are screen captures of how the camera and microphone check appears when the feature has not been activated for an ...
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Getting Started With Your Digital Interview
Digital interviews are simple and easy, allowing the hiring team to get to know you a little better, and allowing you to tell your story in a way that's never been possible before.First time?If thi...