Advice and Troubleshooting
- My digital interview is unavailable. How do I get it reactivated?
- What do I do if the mobile app is not available?
- Can I reschedule my digital interview?
- What does it mean if I do not have any pending interviews?
- Delete a RIVS digital interview recording (video) and re-record
- My interview link is not working. What do I do?
- My digital interview expired. How do I get an extension?
- Is it possible to select which recording I can submit if I have more than one attempt on my On-Demand video interview question(s)?
- How do I reset my password in Taleo?
- How do I change an email address in interviewstream for a candidate?
- When does my interview expire?
- How long should I expect this interview to take?
- When I provide my response to a question, am I able to select which response gets uploaded?
- What do I do if I see this message: "...we are processing your recording..."
- I have recently completed an interview. What is the next step in the process?