General
- How do I determine the priority of a Technical Support request?
- How do I contact interviewstream support?
- Want to learn more about interviewstream?
- interviewstream Status Page
- How do I use the interviewstream products?
- Submitting and tracking requests in the Customer Support Portal
- How do I submit a ticket to Technical Support?
- How do I change my interviewstream Technical Support Satisfaction Rating?
- If my ticket is 'Solved' but the issue is still occurring, how do I re-open it?
- What are the internet connection requirements?
- My web browser is outdated. How do I update it?
- What internet web browsers are recommended?
- Did my interview complete/save?
- Interviews stuck or frozen, try this.
- Have issues with your microphone? Try these steps for MAC
- Having issues with your microphone? Try these steps for WINDOWS.
- How do I login to the interviewstream/RIVS platform?
- Can I customize my dashboard?
- How am I able to find out what browser/device a candidate is using?
- How do I find an Event Template with little information?
- How do I delete a rating in interviewstream?
- What are the minimum hardware requirements?