This behavior typically happens when you are using an unsupported web browser.
For the best experience, interviewstream recommends using a computer and running our software from the most up-to-date versions of either Microsoft Edge or Google Chrome.
If you are experiencing difficulty while using another browser (i.e. Firefox or Safari), our recommendation is to switch to either Microsoft Edge or Google Chrome.
Technical Requirements
Please be aware that we test using recent versions of
Google Chrome and Microsoft Edge.
Some features may not be available when using other web browsers.
When using a phone or a tablet, please use the interviewstream Mobile app. Please click on the article link below for more information explaining how to complete an interview using a mobile device.
How to complete an interview from my phone or tablet?
At that point, if you are still experiencing difficulties, please submit a ticket to our technical support team.
Additional information that we highly recommend you review: