Advice and Troubleshooting
- I received an email stating that a candidate had completed an interview but I still see pending/expired for their interview.
- Is there a way that I can transfer some of my candidates to another requisition?
- How can I reset my interview due to technical difficulties?
- How do I extend the requisition expiration date?
- I am not able to login to the RIVS Apply app. It's asking for numerical password.
- How do I customize my requisition view?
- How do I contact the organizer (adminstrator/recruiter/hiring manager)?
- My webcam is not showing the correct camera.
- I am currently trying the practice portion of the interview and no question(s) appears.
- Can external reviewers review interviews in interviewstream?
- What does Pending, Expired, and Complete mean for an On Demand interview?
- Can I start the interview and come back to it later?
- Is there a way to void needing an email address on landing pages?
- Can a candidate complete an interview over the phone with a 'voice call'?
- What is failover to voice and how can I enable it?
- I wanted to follow up regarding my interview/application. What is the best way to do so?
- As an Admin/Recruiter, how do I reset a completed interview if a question or questions need to be re-done?
- I am an Administrator/Hiring Manager. How do I extend the expiration on a digital interview?
- I am having upload problems - my interview will not upload.
- How do I share an On Demand Interview?
- What do I do if an interview is stuck in processing?
- How do I delete a rating in the interviewstream platform?
- How to Invite Candidates to Complete an On Demand Interview
- How can I bulk share completed interview?