interviewstream support
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Recent activity by interviewstream support-
Having issues with your microphone? Try these steps for Windows.
For microphone echo, reverb, or distortion issues please follow the instructions below. NOTE: If the microphone is working properly within the hardware settings but still not in the microphone tes...
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Email Spam Filtering Allow-list
RIVS/InterviewStream will need to access the following DNS names / IP addresses on one of the below-listed TCP ports. If your System Administrator implements extensive access blocking (via firewall...
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Supported File Types Allow-List
Some networks may employ application level filters; for these networks, please allow the following file extensions and mime types on your network: File Extension MIME Type .flv video/x-flv...
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Firewall Allowlist
interviewstream (RIVS) will need to access the following DNS names / IP addresses on one of the below-listed TCP ports. If your System Administrator implements extensive access blocking (via firew...
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View our latest release notes
CLICK HERE to review our Product Release Notes.
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How do I login to the interviewstream/RIVS platform?
From web browser Chrome or Edge, go to login.rivs.com. Enter your email and password in the specified boxes (please see the screenshot below) Click 'login'. After clicking login, you will be r...
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How many participants can be active in a Connect 2-way interview?
Active participants allowed in a Connect, Live 2-way, by default are 5 but if enabled, can be up to 8. Please contact your Customer Success Manager on your account to enable up to 8 participants.
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I need to redo a response. Can I reset my digital interview?
This article is intended for candidates using RIVS.The interviewstream Technical Support team does not have authorization to reset digital interviews. We are the providers of the software and we d...
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How do I extend the requisition expiration date?
If you are a candidate and need to reset or extend your digital interview please click on one of the links below: How do I extend the expiration date on my digital interview? How can I reset my in...
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I am not able to log in to the interviewstream mobile app. It's asking for a numerical password.
Download the interviewstream Mobile App by clicking on the the Apple AppStore or Google Play Store. To access the digital interview on the interviewstream mobile app you will need: Your unique 'L...