interviewstream support
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Recent activity by interviewstream support-
Instructions for Resetting or Extending Candidate Interviews
The purpose of this article is to provide step-by-step instructions to Reset or Extend Candidate Interviews. Article intended for Administrators/Recruiters/Hiring Managers with logi...
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My web browser is outdated. How do I update it?
We recommend using the latest versions of Chrome or Edge as web browsers from your computer when using interviewstream products. Here is a link to our Training site with additional information on ...
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Is it possible to select which recording I can submit if I have more than one attempt on my On-Demand video interview question(s)?
When taking an On-Demand video interview, your prospective employer may provide you one or more attempts per question. This feature is designed to help candidates feel comfortable should something...
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Can we remove the attendee’s email address from the “To” field of interview scheduler confirmation emails?
No, unfortunately. This is due to email clients automatically populating the “To” field with any email addresses that are found in the ICS attachment in these emails. Therefore, interviewstream can...
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Hosting and Security Information
Please visit our Training Site for more information. Training Site: Hosting and Security Information IP Addresses to Allow Please refer to our IP Address Allow-Lists for all firewall and email IP...
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How do I reset my password in Taleo?
Our technical support team does not have access to Taleo.com. For assistance, please contact your recruiter directly using the email provided in the original email received.
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Questions regarding your invoice
Please reach out to your designated account manager. If you do not have an account manager, or if you do not know your account manager's contact information, you may contact a team member by click...
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Did my interview complete/save?
If you are uncertain that your interview responses were successfully uploaded or you just want to confirm that your interview is complete and was successfully submitted, simply re-open the original...
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Interview is stuck or frozen, try this.
If your interview gets stuck on the response upload screen after any response submission, we recommend: Exit the digital interview Restart your computer Re-enter the digital interview by clicking ...
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Have issues with your microphone? Try these steps for MAC
If you are experiencing difficulty while using another browser, our recommendation is to switch to either Microsoft Edge or Google Chrome. For a Mac-based computer: If you are utilizing Google Ch...