interviewstream support
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Recent activity by interviewstream support-
If my ticket is 'Solved' but the issue is still occurring, how do I re-open it?
If you still experiencing the same issue, disagree that the issue was resolved, or if something new occurred that invalidates the fix, you can re-open your ticket by taking the following steps: Lo...
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interviewstream Internet & Browser Requirements
For the best digital interview experience, we recommend using a computer or laptop with a stable WiFi connection and the latest version of Google Chrome or Microsoft Edge. Please review our Hardwa...
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My interview link is not working. What do I do?
Information Needed to Troubleshoot Your IssueTo help us better understand and resolve the issue you’re experiencing, please gather the information below: The full link (URL) you are attempting to a...
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How do I deactivate a User?
A RIVS Admin can deactivate a user. Click 'Settings' (bottom left) Click 'Company Settings' Click 'Users' From the list of users, check the box next to the user you want to edit. Click 'Bulk Acti...
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What is an auto-scheduled event template?
Creating an event is the first step in using interview scheduler. Auto-scheduled events pull calendar availability from your overall or synced calendar. This event type takes the manual step of ...
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What is a fixed event template?
Creating an event is the first step in using interview scheduler. Fixed events allow you to manually add calendar availability to your event that your candidates will be able to choose from when...
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How do I configure time zones on a Sequential Event Template?
This article is intended for Administrators with access to interviewstream (RIVS) Sequential Event Templates choose what time zones to use based on two different things: The time zone of the int...
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How do I configure time zones on a fixed event template?
Audience: End-users with access to interviewstream (RIVS) After creating a Fixed Availability Event Template, by default, it will set the time zone to the same time zone as is configured (set) o...
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How to Add New Users in interviewstream (Admin Guide)
This article provides a high-level overview of how administrators can add new users to their interviewstream account. For full instructions and visuals, please reference the linked course at the en...
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How to copy a requisition?
To copy a Requisition, select the Requisition you would like to copy, navigate to the 'Configure' tab, then select 'Copy' in the top-right. Note: A best practice is to create a new requisitio...