interview on demand
For interview on demand (one-way Interviews), we recommend a connection speed of at least 5 Mbps down and 2 Mbps up for best performance. Anything below that could have an effect on the interview.
interview connect and interview scheduler
For interview connect and interview scheduler, we recommend a connection speed of at least 6 Mbps down and 2 Mbps up for best performance. Anything below that could have an effect on the interview.
Testing
To test your internet connection, we recommend running an Internet Connection Speed Test to determine your device's capability.
Please be aware that we test using recent versions of Google Chrome and Microsoft Edge. Some features may not be available when using other web browsers.
If you are experiencing difficulty while using another browser, our recommendation is to switch to either Microsoft Edge or Google Chrome. At that point, if you are still experiencing difficulties, please submit a ticket to our technical support team.
Additional articles that may be helpful:
What internet web browsers are recommended?
What are the minimum hardware requirements?
Ending Support for Internet Explorer 12/22/2020