Need Help During Your Interview?
We recommend that you visit the interviewstream Training Site and complete the Candidate Experience Walkthrough to help prepare you for your on demand (one-way) digital interview.
If you need technical assistance during your interview, we recommend that you submit a request via our Customer Support Portal.
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Help desk agents are available via phone 24/7/365 at (877) 773-3164.
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Technical Support agents are available Monday through Friday 7:00 AM to 7:00 PM Central Time (excluding US Holidays).
Please note: If the Help Desk Agent is unable to resolve the issue you are experiencing, they will submit a request to our Technical Support Team for further assistance. The technical support team will follow up during our standard technical support business hours.
Please be aware that we test using recent versions of Google Chrome and Microsoft Edge. Some features may not be available when using other web browsers.
If you are experiencing difficulty while using another browser, our recommendation is to switch to either Microsoft Edge or Google Chrome. At that point, if you are still experiencing difficulties, please submit a ticket to our technical support team.