- Log into Interview Guide Builder
- Click on your username in the upper right-hand corner
- From the dropdown Menu, select Guide Settings
- Once Guide Settings has opened check Guide Input Type
- If input states “Guides that only allow PDF Download” change it to “Guides that allow online input fields”
- If it states “Guides that allow online input fields” Ensure you are entering the guide from the email that was sent to you for the interview guide.
If the issue persists please submit a request to our support team for further assistance