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  1. interviewstream
  2. General
  3. Commonly Asked Questions

Commonly Asked Questions

Here's your place for frequently asked questions.

  • interviewstream Status Page
  • How do I use the interviewstream products?
  • I received a 404 error message "We can't find that page"
  • How do I change my interviewstream Technical Support Satisfaction Rating?
  • If my ticket is 'Solved' but the issue is still occurring, how do I re-open it?
  • What are the internet connection requirements?
  • How do I add new users to my interviewstream (RIVS) account?
  • I'm receiving an error message "The media could not be loaded..." when I try to play/view the candidate video
  • How do I record debug information from web browsers to help investigate the source of an error?
  • What internet web browsers are recommended?
  • How do I login to the interviewstream/RIVS platform?
  • How do I change an email address in interviewstream for a candidate?
  • How do I change my personal information in interviewstream?
  • How do I adjust my notification options?
  • Can I customize my dashboard?
  • How do I remove a user from the platform?
  • How am I able to find out what browser/device a candidate is using?

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