interviewstream support
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Articles
Votes on activity by interviewstream support-
I am having upload problems - my interview will not upload.
Upload speeds are determined by the internet service provider (ISP). For a successful interview, you will need an internet speed of at least 25 Mbps to download and 10 Mbps to upload an interview...
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How to Invite Candidates to Complete an On Demand Interview
With your interview setup complete, you can begin to invite candidates. For more information on the best practice for inviting candidates to complete your on demand interview, please visit our Trai...
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How do I contact interviewstream support?
This guide ensures you get the support you need, whether it’s through self-service or by reaching out to our dedicated support teams. Technical Support Guide for End-Users and Platform Users This...
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What does it mean if I do not have any pending interviews?
If you click on the link and you do not have a pending interview, it usually means the interview is completed or expired. We recommend you contact the recruiter directly to request additional inf...
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How do I add new users to my interviewstream (RIVS) account?
This article will explain how to add a New User to your interviewstream RIVS account (Platforms: on demand, connect & scheduler). Note: Specific permissions are required to complete these steps...
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I need an extension on my digital interview because it has expired
The interviewstream Technical Support team does not have the authorization to extend the expiration on a digital interview. We are the providers of the software and did not create or send out the ...
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I am not able to log in to the interviewstream mobile app. It's asking for a numerical password.
Download the interviewstream Mobile App by clicking on the the AppStore or Google Playstore. To access the interview you will need the email address and password associated with the digital intervi...
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I am an Administrator/Hiring Manager. How do I extend the expiration on a digital on demand interview?
This article is for Administrators/Recruiters/Hiring Managers. If you are a candidate, please use CLICK HERE for information regarding extending your digital interview. Click on "Requisitions" and...
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Can I reset my digital interview?
This article is intended for candidates using RIVS. The interviewstream Technical Support team does not have authorization to reset digital interviews. We are the providers of the software and we ...
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Taleo Enterprise Edition (TEE)- Unknown Interview Error
Audience: Users of the Taleo Enterprise Edition (TEE) ATS integrated with interviewstream If you are seeing this "Unknown" interview error (or you were redirected to this page), you are trying to a...