Error Message "Unable to publish video stream"

Error message "Unable to publish video stream".  

Please try the following steps to resolve the error:

1. Upgrade the web browser to the most recent version
2. Retry
3. If the error is still present and you are using Google Chrome, please try Microsoft Edge.  
4. Retry
5. If the error is still presented, please confirm that the camera and microphone in your browser permission setting are set to 'ALLOW'.
6. Retry
7. If the error is still presented and/or you are still unable to connect to the live meeting, please SUBMIT A REQUEST TO SUPPORT and an interviewstream Technical Agent will contact you.

Please be aware that we test using recent versions of Google Chrome and Microsoft Edge.  Some features may not be available when using other web browsers.