We recommend using the latest versions of Chrome or Firefox as web browsers from your computer when using interviewstream products. Here is a link to our Training site with additional information on our Hardware Requirements.
To update your Google Chrome web browser please visit Google Chrome Help
To update your Firefox web browser please visit Find what version of Firefox you are using
If your browser is up-to-date and your issue is not resolved, please submit a request with our technical support team and we would be happy to assist.