Upload speeds are determined by the internet service provider (ISP).
For a successful interview, you will need an internet speed of 5 Mbps to download and 2 Mbps to upload an interview.
We recommend that you use an updated internet web browser and try running a speed test at www.speedtest.net to make sure your internet is fast enough.
If you are still having issues please review this article: What are the minimum hardware requirements?
Additional articles that may be helpful
Interviews are stuck or frozen, try this.
Did my interview complete/save?
How to complete an interview from my phone or tablet?
Can I redo (reset) my digital interview and start over?