Upload speeds are determined by the internet service provider (ISP).
For a successful interview, you will need an internet speed of at least 25 Mbps to download and 10 Mbps to upload an interview.
We recommend that you use an updated internet web browser and try running a speed test at www.speedtest.net to make sure your internet is fast enough.
If you are still having issues please review this article: What are the minimum hardware requirements?
Please be aware that we test using recent versions of Google Chrome and Microsoft Edge. Some features may not be available when using other web browsers.
Additional articles that may be helpful
Interviews are stuck or frozen, try this.
Did my interview complete/save?
How to complete an interview from my phone or tablet?
Can I redo (reset) my digital interview and start over?